Can third-party verification reports still be used for verbal VOE?
Yes. Lenders can still obtain an automated VOE as a way to gain efficiencies in the loan manufacturing process. Employment verification reports provided by third-party vendors are acceptable for verbal employment verification requirements, per the Selling Guide B3-3.1-07, Verbal Verification of Employment.
For more information, refer to the published Lender Letter LL-2020-03, Impact of COVID-19 on Originations.