Selling Guide

Published April 1, 2020

The Selling Guide is organized into parts that reflect how lenders generally categorize various aspects of their business relationship with Fannie Mae. To begin browsing, select from any of the sections below. You may also download the entire Selling Guide in PDF format.

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D2-1-02, Fannie Mae QC File Request and Submission Requirements (04/03/2019)


This topic contains information on Fannie Mae QC requests for loan files, including:

Notification of a QC Review

Lenders are notified which loans Fannie Mae has selected for QC review via an email sent by Fannie Mae’s Loan Quality Connect. Therefore, lenders are required to register for Loan Quality Connect to obtain access to it.

Document Submission Requirements

Lenders must maintain a complete loan file, including all documents used to support the underwriting decision. Upon Fannie Mae’s request, lenders must provide electronic copies of the complete loan file, as described in the request.

Loan files or documents can be uploaded using the drag-and-drop feature or by uploading to the corresponding task in Loan Quality Connect. Lenders should contact the Loan Quality Center for assistance in determining which electronic option best aligns with their business needs and operations, and to initiate the on-boarding process, if they have not already done so. See the following resources for additional information:

Loan files must include clear, complete “copies” of any required documents. Lenders should remove all duplicate documents before sending in the file. The requested files must include the applicable documentation listed in the Post-Closing Loan File Document Checklist (Form 1032). For information concerning the required contents of a loan file, see A2-5.1-02, Ownership and Retention of Loan Files and Records. (Completion and submission of Form 1032 is optional.) Lenders must follow the electronic submission naming protocol to associate the Fannie Mae loan number with the electronic file.

Lenders that are unable to submit loan files in the supported format should contact the Loan Quality Center to determine if an alternate format may be used as an interim submission method. To avoid non-compliant loan files, lenders should not submit loan files using an alternate method without approval from the Loan Quality Center to ensure that Fannie Mae can access and review the loan file documentation and that the lender receives credit for the loan file submission. Loan files submitted using an alternate method (for example, paper files) without prior approval from the Loan Quality Center may not be accepted.

Loan File Delivery Timeline

Lenders must send the requested documentation for an underwriting, servicing, or data validation review within 30 days after Fannie Mae notifies the lender that it has selected a loan for review. Fannie Mae, in its sole discretion, may request the documentation in a shorter or longer period of time based upon circumstances at the time.

Fannie Mae will make every effort to work with lenders when extenuating circumstances prevent them from delivering documentation in a timely manner. However, if a lender delays in providing the requested information, Fannie Mae, in its sole discretion, may require indemnification or repurchase (depending on the circumstances of the individual case) of these loans. When a lender has a pattern of extensive delays or unresponsiveness, Fannie Mae may consider this a breach of contract and consider other actions against the lender, up to and including termination.

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